Additional charges apply for materials used such as strapping tape, please enquire at reception for these charges.
Some products are available at reception for purchase, such as, wheatbags, pulleys, tape, massage balls, creams and rubs at reasonable rates. Other products that are custom sized can be ordered in (bracing, swissballs, orthotics) – speak to our friendly staff for further information.
Payment is expected after each treatment. Unpaid debts may be transferred to a debt collection agency at your cost.
If we believe your injury may be covered by ACC we will ask you to complete an ACC45 form which we will send to ACC. If they decline the claim then you will be liable for the treatment costs at the private rate. ACC will send you a letter advising you of the outcome of their decision within 10 working days. If you are unsure whether the injury may be covered by ACC please talk to your Physiotherapist.
*Subject to change due to changes in contracts and insufficient funding by ACC from November 15th 2009
We reserve the right to charge for missed appointments. Our physiotherapists do not get paid if you don’t turn up and it means other clients miss out on their expertise.
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