Meeting Your Needs
Cultural
We will always try to provide treatment services that meet your cultural needs. Please tell your Physiotherapist if there are any aspects of your cultural needs that may affect your treatment.
Disabilities
Please tell us if you have any disabilities that may affect your treatment.
Social
If there are any special social aspects that you wish us to be aware of, e.g. inability to afford treatments, please advise your Physiotherapist.
Age
We need to be advised when clients are under 16years of age. Parental consent and supervision is required under that age.
Older people may wish to advise us if there are any special requirements related to their age.
Language
Do you understand English? Our practice uses English as a first language. If you or someone you are here with needs an interpreter, please ask our staff for the phone numbers of interpreters who can help you.
Support Person or Chaperone
You are welcome to bring a family member, whanau, friend, or caregiver to your treatment for support and/or translation purposes.
Transport
If you need to order a taxi please advise the reception staff and they will be more than happy to call one for you.
THANK YOU FOR CHOOSING APC PHYSIOTHERAPY. WE WISH YOU ALL THE BEST ON YOUR ROAD TO RECOVERY.